United Kingdom aviation watchdog gives Ryanair compliance deadline

United Kingdom aviation watchdog gives Ryanair compliance deadline

Ryanair RYA.I , Europe's busiest airline, was warned to deliver "action, not words" by British aviation authorities on Thursday after it failed to inform 400,000 customers of their full rights regarding canceled flights through Christmas.

Ryanair has backed down and offered almost 700,000 customers with cancelled flights compensation for hotels and other expenses, as well as alternative flights with other airlines.

Ryanair has more than doubled its unprecedented cancellations since last week, with cuts now affecting more than 700,000 customers over the next five months.

Ryanair also announced that from April 2018, when its fleet will increase to 445 aircrafts, they will operate ten fewer planes in order to to ease the pressure on its staff.

Ryanair has until 5pm to sort out compensation after cancelling thousands of flights.

Haines also requested that Ryanair refund the out-of-pocket costs of affected passengers.

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CAA chief executive Andrew Haines told BBC Radio 4's Today programme that "if they [Ryanair] follow through on what they are saying, then they would be breaking the law".

Ryanair said: 'We are meeting with the CAA and will comply fully with whatever requirements they ask us to.' Boss Michael O'Leary has faced calls to quit over the fiasco which comes after his company miscalculated holiday rotas for pilots.

If is not available on the same or next day, they'll be moved to the next available Ryanair flight at a suitable alternative airport.

Ryanair had already canned 2,100 flights in the six weeks to the end of October as it struggled with landing planes on time, reportedly mainly owing to a shortage of pilots.

Less than an hour before the Friday deadline set by the UK Civil Aviation Authority to tell those affected passengers that they were entitled to be re-routed via other airlines, Ryanair finally caved into the demands. Over the past week we have refunded/re-accommodated over 97 per cent of the customers affected by the 18 September cancellations.

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